The V.E.T.S. Advantage


Edition: Wednesday, October 7, 2026
​An educational email by Hill & Ponton.

Thanks for reading & enjoy!

What do V.E.T.S. want to know?

Inside, you can find…

  • 🎖️ VALOR - Real stories about real veterans fighting for VA disability benefits.

  • ⚖️ EXPERTS - VA insider knowledge from members of our staff.

  • 🗺️ TACTICS - Tips and tricks to navigate your VA disability claim effectively.

  • 🦅SUPPORT - Additional resources to help you stay on the right path towards the benefits you deserve.

Somewhere in the VA system, there's a folder with your name on it. It contains all the evidence the VA used to decide your claim.

Most veterans never ask to see it. This week, we'll walk through what's inside and why it's worth reading.

Veterans: Share Your Experience with the VA Claims Process

Kate Kovarovic is conducting a short, anonymous survey on how the VA disability claims process affects Veterans’ mental health and well-being. The survey takes about 15-30 minutes and will help inform a presentation for military psychologists on how advocates can better support Veterans throughout the claims process.

If you’ve gone through the VA disability claims process, please consider sharing your experience and encouraging fellow veterans to participate. The survey closes on October 23.

🎖️ VALOR

Bennie Adkins: Thirty-Eight Hours at A Shau

On March 9, 1966, Command Sergeant Major Bennie Adkins walked into a firefight at A Shau Valley that would last 38 hours. He was wounded 18 times in that fight, yet he kept going back for the wounded, carrying them to safety under fire. When the camp was overrun, he led a small group of survivors into the jungle and spent another 48 hours evading capture until rescue finally came.

He received the Distinguished Service Cross, and for nearly five decades, that's where the story rested. Then, in 2014, at 80 years old, he stood at the White House as then-President Obama placed the Medal of Honor around his neck. He spent his later years helping other veterans through a scholarship foundation in his name. Adkins passed away in 2020 at 86, remembered as a soldier who refused to leave anyone behind.

Read Bennie Atkins’s full story at the Congressional Medal of Honor Society below.

Get the Facts on Your Conditions Now

Select any condition below, and we'll send a detailed information packet to your email, covering your diagnosis and how it may affect your VA claim.

Take the First Step Toward Your VA Benefits—For FREE!

Navigating the VA disability claims process can be tough, but you don’t have to do it alone. Our expert-written guide, The Road to VA Compensation Benefits, breaks it down with clear steps and actionable advice to help you succeed.

Request your FREE copy today (a $17.99 value), and we’ll mail it straight to your door.

⚖️ EXPERTS

What's Actually Inside Your C-File, and Why It Might Be the Most Important Document You've Never Seen

The folder exists whether you look at it or not

The VA's Claims File, known as the C-file, is the complete record of your relationship with the VA. It holds:

  • Your original application and DD-214

  • Your service treatment records and VA medical records

  • Every rating decision ever issued on your case

  • Every denial letter you've received

That's not a summary. It's the actual evidence the VA used to determine the value of your disability.

Veterans who request their C-file often find records they forgot existed, exam notes that contradict their rating, or gaps that explain a denial. If you've ever wondered why the VA decided the way it did, the answer is in that folder. Learn what's inside and how to request it.

If your records were destroyed, you still have a path.

The 1973 fire at the National Personnel Records Center in St. Louis wiped out millions of veterans' records. The hardest hit:

  • Army personnel discharged between 1912 and 1960

  • Air Force personnel discharged between 1947 and 1964

If you've been told your file is incomplete or missing, that's not the end of the road. You can reconstruct lost records by submitting Standard Form 180 or NA Form 13055 to the NPRC. The VA is also required by law to help you get relevant records when you file a claim. Here's how to track down lost records.

No service treatment records doesn't mean no claim.

Most veterans don't know this: a missing treatment record is not a disqualifying fact. That holds whether your records burned in that fire, were never filed, or don't show something you kept quiet about to avoid a medical discharge.

Veterans have won service connection for PTSD, hearing loss, back injuries, and more with no service treatment records at all. The path runs through alternative evidence:

  • Buddy statements from fellow service members

  • Private medical opinions

  • Lay statements describing what happened and when

  • Documented evidence of your current condition

The condition doesn't disappear just because a file does. See how to build that case.

The one thing you can do today.

Send a written request to your regional VA office, or ask your VSO to request it for you. It can take months to arrive, but reading it is the single most clarifying thing you can do before your next claim or appeal. You may find evidence in your favor that no one ever acted on.

If you’re facing challenges with your claim and need assistance, reach out for a free case evaluation.

Think your VA disability rating doesn’t fully reflect your condition? Don’t go it alone. Our dedicated team exclusively helps veterans with VA disability cases and is ready to advocate for your rightful benefits.

Call us at (855) 494-1298 to speak with our team now, or send a request for a free case evaluation today, and we’ll reach out within 30 minutes during business hours to get started.

🗺️ TACTICS

The One Statement That Can Rescue a Claim the VA Says It Can't Verify

A buddy statement might seem straightforward, but if it’s not written the right way, it won’t help your claim. This 11-minute video explains how these statements work in the VA system, what they should include to make a difference, and how a strong account from someone who served with you can provide evidence that forms alone can’t.

If your records are missing or the VA can’t confirm what happened, this video will show you how to get a statement that truly supports your claim. Be sure to watch it before you ask anyone to write one.

🦅SUPPORT

Dupixent Linked to Rare Skin Cancer

Were you prescribed Dupixent (dupilumab) and later diagnosed with Cutaneous T-Cell Lymphoma (CTCL)?

Recent studies have linked long-term Dupixent use to an increased risk of CTCL, a rare skin cancer. If you took Dupixent for at least one month and were diagnosed with CTCL—or a subtype like Mycosis fungoides or Sézary syndrome—after your first dose, you may be eligible to file a claim.

Find out if you qualify. The case review is free and confidential.

Act now. Contact us today at (855) 494-1298 to learn more about your options or to begin your claim. You’ve served your country; let us serve you.

Feeling overwhelmed by the VA?

We invite you to take our new FREE course, Master the VA Disability Claims Process, that offers advice, tips and tricks from our team, plus our VA Disability Calculator to see how your rating measures up.

This course covers every step of the VA disability claim process and answers the questions veterans ask most often. Best of all—it’s FREE!

Please note that you will need to create a free account for the course, and it will also allow you to take additional courses we plan to offer!

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